According to a recent report, after spending more than $250 million on a new computer system to handle disability claims, the Social Security Administration still can’t get it to work and can’t say when it will.
Six years ago, Social Security embarked on an aggressive plan to replace outdated computer systems overwhelmed by a growing flood of disability claims. But the project has suffered from delays and mismanagement, according to an internal report commissioned by SSA.
In the meantime, people filing for disability claims face long delays at nearly every step of the process — delays that were supposed to be reduced by the new processing system.
For more information, see The Baltimore Sun